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Refunds and Returns

If you are not completely satisfied with your purchase, we are here to help.

If your order has not arrived after 7-10 days, has arrived damaged, or is not as described. We will either re-ship you order with tracking, or refund your money thru Paypal. If your seeds fail to germinate, we will refund your money thru Paypal. If you purchased multiple seed packets of different products, we will issue you a partial refund for the product that you have found defective/damaged.

You have 60 days from the date of purchase to request a refund.

As a general rule we do not accept returns of seed products, but for larger orders we may request you ship the items back to us.

If you have any questions or would like to request a refund, you can call us toll free at: +1 800.860.1938

You can also send us an email at: support@scottconnell.com

 

Call Us +1 800-860-1938

We're open Mon-Sat 9am-5pm EST

Florida Heirloom Seeds
1412 Moody Street
Jacksonville, Florida 32206